Privacy Policy
This policy explains how POT GmbH & Co. KG, Goldstraße 16-18, 33602 Bielefeld, Germany, handles personal data collected through this website. It covers what is collected, why, how long it is kept, and the rights available to you. The company is the data controller for the processing described here.
What we collect through the site, why we hold it, how long it stays, and how to reach us if you want to change or remove it.
POT GmbH & Co. KG is the data controller. Registered at Goldstraße 16-18, 33602 Bielefeld, Germany.
- [email protected]
- 756623342
Three sources of personal data reach this site: what you type into the contact form, what you share with us by email or phone, and the basic technical records the web server writes as pages are served.
Data we collect
We collect the information you provide when you use the contact form: your name, email address, and the content of your message. If you contact us by phone or email directly, we hold the details you give us in that exchange.
We also process basic technical data generated by web server logs, such as IP address and request time, which is necessary to operate the site securely.
Why we process it
Contact data is processed to answer your enquiry and to manage any subsequent business relationship. Server log data is processed to keep the site available and secure, and to diagnose faults.
We do not use contact data for unrelated marketing, and we do not sell personal data to third parties.
Legal basis
Different parts of this site rest on different legal grounds. The table below shows which ground covers which processing activity.
Where consent is required, we ask for it separately and you may withdraw it at any time.
Retention
Contact enquiries are kept for as long as needed to handle the matter and to meet any statutory retention obligations that apply afterwards.
Server logs are kept for a limited period and then deleted or anonymised. When data is no longer needed, it is removed. Nothing on this site keeps personal data beyond the point at which it serves the purpose it was collected for, except where the law obliges us to hold records longer.
Held while the enquiry is open and afterwards for the length of any statutory retention that applies to it, then deleted.
Kept for a limited operational window, then deleted or anonymised once they are no longer needed for security or fault diagnosis.
Your rights
You have the right to access the personal data we hold about you, to request correction of inaccurate data, to request deletion where the legal conditions are met, to request restriction of processing, and to object to processing based on legitimate interest. You also have the right to data portability where applicable.
Read, fix, or move your data
You can ask for a copy of the personal data we hold about you, tell us to correct anything that is wrong, and request a portable copy of data you provided to us where the conditions for portability apply. We answer requests using the contact details below.
Ask us to stop or remove
Where the legal conditions are met, you can ask us to delete your data or to restrict how we process it while a question is being resolved.
Object to a basis
You can object to processing that rests on our legitimate interest.
Cookies and tracking
This site uses cookies only where necessary for it to function. Details of the cookies used and how to control them are set out in the cookie policy. We do not use tracking cookies for advertising purposes.
Common questions about your data
Do I have to give my details to use the site?
No. You can read every page without submitting anything. Personal data reaches us only when you choose to send a message through the contact form, write to us directly, or call.
How long does it take to answer a data request?
Send your request to [email protected] or by post to Goldstraße 16-18, 33602 Bielefeld, Germany. We handle requests during our working hours, Monday to Friday, 9:00 AM – 6:00 PM, and reply within the statutory period.
What can I do if I think my data was handled incorrectly?
Tell us first, using the contact details above, so we can look into it. If you believe your data has been handled unlawfully, you may also lodge a complaint with the competent data protection supervisory authority.
Does this site use tracking or advertising cookies?
No tracking cookies are used for advertising. Cookies here exist only where the site needs them to function, and the cookie policy explains how to control them in your browser.
Contact for data requests
For any question about this policy or to exercise your rights, contact POT GmbH & Co. KG using the details on the right, or by post at Goldstraße 16-18, 33602 Bielefeld, Germany.
- [email protected]
- Phone
- 756623342
- Post
- Goldstraße 16-18, 33602 Bielefeld, Germany
- Hours
- Monday to Friday, 9:00 AM – 6:00 PM